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FAQ
Frequently Asked Questions
Frequently Asked Questions
1. What is an airport transfer?
An airport transfer is a pre-arranged transportation service that takes you from the airport to your hotel, villa, resort, or private address (and back). Caribbean Airport Transfers provides private, door-to-door airport transportation across the Caribbean with professional drivers and upfront pricing.
2. Why should I book an airport transfer in advance?
Booking in advance guarantees:
A driver waiting on arrival
Fixed, upfront pricing (no surprises)
No need to negotiate with taxis
A smooth, stress-free arrival after your flight
Advance booking is especially recommended in Caribbean destinations where availability can be limited during peak travel periods.
3. Are your airport transfers private or shared?
All transfers booked through Caribbean Airport Transfers are private transfers, unless otherwise stated. This means:
No sharing with other passengers
Direct service to your destination
More comfort, privacy, and flexibility
4. Do you provide 24/7 airport transfer service?
Yes. Caribbean Airport Transfers operates 24 hours a day, 7 days a week, including early morning, late-night, and overnight flights.
5. What destinations do you serve?
We provide airport transfers to hotels, resorts, villas, Airbnbs, cruise ports, and private residences across multiple Caribbean islands, including:
Aruba
Barbados
Belize
Jamaica
Saint Lucia
Antigua
Bahamas
Saint. Kitts
Dominica
Tobago
Trinidad
Grenada
Saint Vincent
Guyana
6. How do I book an airport transfer?
You can book directly on www.caribbeanairporttransfer.com by:
Selecting your destination airport
Choosing your pickup and drop-off location
Entering flight details
Confirming your booking online
You’ll receive a confirmation email once your reservation is submitted.
7. Do you offer upfront pricing?
Yes. All airport transfer prices are clearly displayed before booking, so you know the cost in advance. There are no hidden fees for luggage or delays caused by flight changes.
8. What payment methods do you accept?
Payment options vary by destination but may include:
Credit or debit cards
Online secure payments
Pay-on-arrival in select locations
Available payment methods will be shown during booking.
9. Is my booking confirmed immediately?
Most bookings are confirmed shortly after submission. In some destinations, reservations may be marked “pending confirmation” until a local partner confirms availability. You will be notified by email.
10. Where will I meet my driver at the airport?
Your driver will meet you inside the arrivals hall or at a designated pickup point with a name sign, depending on the airport. Exact meeting instructions are included in your confirmation email.
11. What happens if my flight is delayed?
There's no extra charge if your flight is late. Add your flight number when you book and your driver works to your actual arrival time.
Free waiting time: your driver waits up to 60 minutes after your flight actually lands at no charge, and up to 15 minutes at hotel or villa pickups.
Extra waiting: after the free time, waiting costs $10 USD for each started 15 minutes, paid to your driver in cash (US dollars or local currency).
No-show: if we can't reach you within 2 hours after the free waiting time ends, the booking is treated as a no-show.
12. How much luggage can I bring?
Standard luggage is included in your transfer. If you are traveling with:
Oversized luggage
Sports equipment
Large groups
Please indicate this during booking so we can assign the appropriate vehicle.
13. Are your drivers licensed and insured?
Yes. All drivers are licensed, insured, and experienced local professionals who meet regulatory requirements in their respective countries.
14. Are your vehicles air-conditioned?
Yes. All vehicles used for airport transfers are air-conditioned, clean, and well-maintained to ensure a comfortable ride in tropical climates.
15. Is airport transfer safe in the Caribbean?
Pre-booked airport transfers are one of the safest and most reliable ways to travel in the Caribbean. Using a trusted service avoids unlicensed taxis and ensures professional, accountable transportation.
16. Can I change or cancel my booking?
Yes. The same policy applies in every destination:
Free cancellation: cancel 24 hours or more before your pickup time for a full refund.
Late cancellation or no-show: cancellations less than 24 hours before pickup, and no-shows, are not refunded, because your driver has already been booked.
Changes: change your date, time or pickup address free of charge up to 24 hours before pickup. Later changes are made where a driver is available, and any difference in fare applies.
Cancelled or diverted flights: if your airline cancels or diverts your flight, you get a full refund or a free new booking. Just send us the airline's notice.
Storms and airport closures: if a hurricane, tropical storm or official airport closure stops the transfer, you get a full refund or a free new date.
Refunds: refunds go back to the card you paid with within 5–10 business days of approval. How quickly they show depends on your bank.
17. What if I need help on the day of travel?
Our support team and local partners are available to assist you if you experience any issues on the day of travel. Contact details are provided in your booking confirmation.
18. Do you offer airport transfers from Queen Beatrix International Airport (AUA)?
Yes. We provide private airport transfers from Queen Beatrix International Airport (AUA) to Oranjestad, Palm Beach, Eagle Beach, Noord, San Nicolas, and other destinations across Aruba.
19. Do you offer airport transfers from Philip S. W. Goldson International Airport (BZE)?
Yes. Caribbean Airport Transfers provides transportation from BZE Airport to Belize City, San Ignacio, Placencia, Hopkins, and other popular locations throughout Belize.
20. How much does an airport transfer cost in the Caribbean?
Airport transfer prices vary depending on:
Destination
Distance from the airport
Number of passengers
You can view exact pricing by selecting your airport and destination on our website
21. Do you offer airport transfers from V. C. Bird International Airport (ANU) in Antigua?
Yes. We offer reliable airport transfers from V. C. Bird International Airport (ANU) to St. John’s, Jolly Harbour, English Harbour, Dickenson Bay, and resorts throughout Antigua.
22. Do you offer airport transfers from Grantley Adams International Airport (BGI) in Barbados?
Yes. Caribbean Airport Transfers provides transportation from Grantley Adams International Airport (BGI) to Bridgetown, Christ Church, St. Lawrence Gap, Holetown, Speightstown, and all major areas in Barbados.
23. Do you offer airport transfers from Lynden Pindling International Airport (NAS) in The Bahamas?
Yes. We provide private airport transfers from Lynden Pindling International Airport (NAS) to Nassau, Paradise Island, Cable Beach, downtown hotels, and private residences throughout New Providence.
24. Do you offer airport transfers from Douglas–Charles Airport (DOM) in Dominica?
Yes. Caribbean Airport Transfers offers airport transportation from Douglas–Charles Airport (DOM) to Roseau, Portsmouth, Soufrière, and eco-lodges and accommodations across Dominica.
25. Do you offer airport transfers from Hewanorra International Airport (UVF) in Saint Lucia?
Yes. We provide dependable airport transfers from Hewanorra International Airport (UVF) to Castries, Rodney Bay, Gros Islet, Soufrière, Marigot Bay, and resorts throughout Saint Lucia.
26. Do you offer airport transfers from Robert L. Bradshaw International Airport (SKB) in St. Kitts?
Yes. Caribbean Airport Transfers provides transportation from Robert L. Bradshaw International Airport (SKB) to Basseterre, Frigate Bay, South Peninsula resorts, and accommodations across St. Kitts.
27. Do you offer airport transfers from Argyle International Airport (SVD) in St. Vincent?
Yes. We offer airport transfers from Argyle International Airport (SVD) to Kingstown, Bequia ferry terminals, villas, hotels, and destinations throughout St. Vincent.
28. Do you offer airport transfers from Maurice Bishop International Airport (GND) in Grenada?
Yes. Caribbean Airport Transfers provides private transfers from Maurice Bishop International Airport (GND) to St. George’s, Grand Anse, Lance Aux Epines, and resorts across Grenada
29. Do you offer airport transfers from A. N. R. Robinson International Airport (TAB) in Tobago?
Yes. We offer airport transportation from A. N. R. Robinson International Airport (TAB) to Scarborough, Crown Point, Buccoo, and accommodations throughout Tobago.
30. Do you offer airport transfers from Piarco International Airport (POS) in Trinidad?
Yes. Caribbean Airport Transfers provides reliable airport transfers from Piarco International Airport (POS) to Port of Spain, San Fernando, Chaguanas, and other destinations across Trinidad.
31. Do you offer airport transfers from Cheddi Jagan International Airport (GEO) in Guyana?
Yes. We offer airport transfers from Cheddi Jagan International Airport (GEO) to Georgetown, East Coast Demerara, East Bank Demerara, and surrounding regions in Guyana.
32. Do you offer airport transfers in Jamaica?
Yes. Caribbean Airport Transfers provides airport transportation in Jamaica from Sangster International Airport (MBJ) in Montego Bay and Norman Manley International Airport (KIN) in Kingston to resorts, hotels, and private addresses across the island.
33. Why choose Caribbean Airport Transfers?
Travelers choose us because we offer:
Caribbean-wide coverage
Professional, local drivers
Transparent pricing
Easy online booking
Reliable, private airport transfers
We specialize in airport transportation, not ride-sharing or taxis.
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